Information we collect
We collect the information you provide when you create an account, invite another parent, add kid profiles, create chores, or contact us.
We may also collect product usage information needed to keep the service secure, reliable, and useful, such as device data, IP address, browser details, and feature activity.
How we use information
We use information to operate the product, personalize the family experience, send essential account communications, support billing, improve performance, and respond to support requests.
We may also use aggregate, non-identifying trends to improve product design, onboarding, and roadmap decisions.
Kid profile information
Kid profiles are created and managed by a parent account. We expect parents to control the information entered for children and to remove or update it when needed.
We do not use kid profile information for advertising, and we limit access to the family context required to operate the product.
Sharing and service providers
We do not sell personal information. We may share limited data with infrastructure, email, analytics, payment, or support vendors that help us operate the service.
We may also disclose information when required by law, to protect users and the service, or during a business transfer such as a merger or acquisition.
Retention and security
We keep information for as long as it is needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.
We use administrative, technical, and organizational safeguards to protect information, but no system can promise absolute security.
Your choices
You can contact us to ask about account access, correction, deletion, or privacy questions. Depending on your region, you may have additional rights under applicable law.
For privacy requests, contact hello@thefamilyhub.app.